Privacy Policy

1. Introduction

Solitude Consulting ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website solitudeconsulting.com and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and email address when you create an account or contact us
• Company name and job title for business enquiries
• Payment information when you purchase premium services
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, and events
• Monitor and analyse trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (e.g., payment processors, hosting providers)
• Professional advisers such as lawyers and accountants
• Law enforcement when required by law or to protect our rights

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We use the following third-party services:

• Supabase — Authentication and database services
• Stripe — Payment processing
• Railway — Website hosting

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: